Terms & Conditions
ESTATE TEA COMPANY'S TERMS AND CONDITIONS
BACKGROUND
The customer's attention is drawn in particular to the provisions of clause 9. 1. Interpretation
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1.1 Definitions. In these Conditions, the following definitions apply:
Business Day: a day other than a Saturday, Sunday or public holiday in England when banks in London are open for business.
Conditions: the terms and conditions set out in this document as amended from time to time in accordance with clause 13.2.
Contract: the contract between the Supplier and the Customer for the sale and purchase of the Goods in accordance with these Conditions.
Courier: means Hermes (or Parcel Force if the Hermes service is unavailable) who are engaged by the Supplier towards the delivery of the Goods.
Customer: the person or firm named in the Order who purchases the Goods from the Supplier.
Force Majeure Event: has the meaning given in clause 10. Goods: the goods (or any part of them) set out in the Order.
Order: the Customer's order for the Goods, as set out in the Customer's purchase order form.
Specification: any specification for the Goods, including any related plans and drawings, that is agreed in writing by the Customer and the Supplier.
Supplier: Easy Teasy Limited T/A Estate Tea Co (registered in England and Wales with company number 09688326) of Units 8-9 Greenesfield Business Centre, Mulgrave Terrace, Gateshead, NE8 1PQ.
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1.2 Construction. In these Conditions, the following rules apply:
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1.2.1 A person includes a natural person, corporate or unincorporated body
(whether or not having separate legal personality).
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1.2.2 A reference to a party includes its personal representatives, successors or permitted assigns.
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1.2.3 A reference to a statute or statutory provision is a reference to such statute or provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted.
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1.2.4 Any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms.
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1.2.5 A reference to writing or written includes emails.
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2. Basis of Contract
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2.1 These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
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2.2 The Order constitutes an offer by the Customer to purchase the Goods in accordance with these Conditions. The Customer is responsible for ensuring that the terms of the Order and any applicable Specification submitted by the Customer are complete and accurate.
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2.3 The Order shall only be deemed to be accepted when the Supplier issues a written acceptance of the Order, together with an estimated delivery date, at which point the Contract shall come into existence.
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2.4 The Order may be amended by the Customer within 24 hours by contacting the Supplier at info@estateteaco.co.uk. Once that period has elapsed, the Supplier may be unable to act or the Customer may be charged for any changes requested.
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2.5 The Contract constitutes the entire agreement between the parties. The Customer acknowledges that it has not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of the Supplier which is not set out in the Contract.
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2.6 Any samples, drawings, descriptive matter, or advertising produced by the Supplier and any descriptions or illustrations contained in the Supplier's catalogues or brochures are produced for the sole purpose of giving an approximate idea of the Goods described in them. They shall not form part of the Contract or have any contractual force.
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2.7 A quotation for the Goods given by the Supplier shall not constitute an offer. A quotation shall only be valid for a period of 20 Business Days from its date of issue.
3. Goods
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3.1 The Goods are described in the relevant product list, provided by the Supplier at the Customer’s request.
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3.2 The Customer shall indemnify the Supplier against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and other professional costs and expenses) suffered or incurred by the Supplier in connection with any claim made against the Supplier for actual or alleged infringement of a third party's intellectual property rights arising out of or in connection with the Supplier's use of the Customer IP. This clause 3.2 shall survive termination of the Contract.
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3.3 The Supplier reserves the right to amend the specification of the Goods if required by any applicable statutory or regulatory requirements.
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3.4 The Supplier acknowledges and accepts that all intellectual property rights in any of the Customer name, marks and logos (“Customer IP”) vests at all times in the Customer. The Supplier shall not make use of the Customer IP in any way save for application of the Customer IP (as provided and instructed by the Customer) to the Goods as stated in the Specification and in accordance with the Customer brand guidelines and the direction of the Customer.
4. Delivery
4.1 The Supplier shall ensure that:
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4.1.1 each delivery of the Goods is accompanied by a delivery note which shows the date of the Order, all relevant Customer and Supplier reference numbers, the type and quantity of the Goods (including the code number of the Goods, where applicable), special storage instructions (if any) and, if the Order is being delivered by instalments, the outstanding balance of Goods remaining to be delivered;
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4.1.2 if the Supplier requires the Customer to return any packaging materials to the Supplier, that fact is clearly stated on the delivery note. The Customer shall make any such packaging materials available for collection at such times as the Supplier shall reasonably request. Returns of packaging materials shall be at the Supplier's expense; and
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4.1.3 the Goods are properly packed and secured in such manner as to enable them to reach their destination in good condition.
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4.2 The Supplier shall deliver the Goods to the location set out in the Order or such other location as the parties may agree (Delivery Location) during the Customer’s normal business hours or as instructed by the Customer, at any time after the Supplier notifies the Customer that the Goods are ready, which will be at least 7 days from the date on which the Order is made.
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4.3 Delivery of the Goods shall be completed on completion of unloading at the Delivery Location.
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4.4 Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. The Supplier shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or the Customer's failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.
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4.5 If the Supplier fails to deliver the Goods, its liability shall be limited to the costs and expenses incurred by the Customer in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods. The Supplier shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by a Force Majeure Event or the Customer's failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.
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4.6 If the Customer fails to take delivery of the Goods within 3 Business Days of the Supplier notifying the Customer that the Goods are ready, then, except where such failure or delay is caused by a Force Majeure Event or the Supplier's failure to comply with its obligations under the Contract:
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4.6.1 delivery of the Goods shall be deemed to have been completed at 5:00 pm on the third Business Day after the day on which the Supplier notified the Customer that the Goods were ready; and
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4.6.2 the Supplier shall store the Goods until delivery takes place, and charge the Customer for all related costs and expenses (including insurance).
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4.7 If the Customer has not taken delivery of the Goods 5 Business Days after the day on which the Supplier notified the Customer that they were ready for delivery, the Supplier may resell or otherwise dispose of part or all of the Goods and, after deducting reasonable storage and selling costs, account to the Customer for any excess over the price of the Goods or charge the Customer for any shortfall below the price of the Goods.
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4.8 The Supplier may deliver the Goods by instalments, which shall be invoiced and paid for separately. Each instalment shall constitute a separate Contract.
5. Quality
5.1 The Supplier warrants that on delivery the Goods shall:
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5.1.1 conform with their description and any applicable Specification;
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5.1.2 be free from material defects in design, material and workmanship;
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5.1.3 be of satisfactory quality (within the meaning of the Sale of Goods Act 1979, as amended) and fit for any purpose held out by the Supplier or made known to the Supplier by the Customer expressly or by implication, and in this respect the Customer relies on the Supplier’s skill and judgement
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5.1.4 comply with all applicable statutory and regulatory requirements relating to the manufacture, labelling, packaging, storage, handling and delivery of the Goods.
5.2 Subject to clause 5.4, if:
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5.2.1 the Customer gives notice in writing to the Supplier within 48 hours of delivery that some or all of the Goods do not comply with the warranty set out in clause 5.1;
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5.2.2 the Supplier is given a reasonable opportunity of examining such Goods; and
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5.2.3 the Customer (if asked to do so by the Supplier) returns such Goods to the Supplier's place of business at the Supplier's cost,
the Supplier shall repair or replace the defective Goods, or refund the price of the defective Goods in full.
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5.3 If, under 5.2, notice is provided later than within 48 hours of delivery, the Supplier may, entirely at its own option, decide to repair or replace the defective Goods, or refund the price of the defective Goods in full or may take no action at all.
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5.4 The Supplier shall not be liable for Good's failure to comply with the warranty set out in clause 5.1 in any of the following events:
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5.4.1 the Customer makes any further use of such Goods after giving notice in accordance with clause 5.2; or
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5.4.2 the defect arises because the Customer failed to follow the Supplier's oral or written instructions as to the storage or use of the Goods or (if there are none) good trade practice regarding the same; or
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5.4.3 the Customer alters or repairs such Goods without the written consent of the Supplier; or
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5.4.4 the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions; or
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5.4.5 the Goods differ from their description as a result of changes made to ensure they comply with applicable statutory or regulatory requirements.
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5.5 Except as provided in this clause 5, the Supplier shall have no liability to the Customer in respect of the Goods’ failure to comply with the warranty set out in clause 5.1.
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5.6 Once the packaging of any item supplied within the Order is opened, the Customer is not entitled to any refund or exchange, unless the Goods fail to comply with the warranty set out in clause 5.1.
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5.7 The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 are, to the fullest extent permitted by law, excluded from the Contract.
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5.8 These Conditions shall apply to any repaired or replacement Goods supplied by the Supplier.
6. Title and Risk
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6.1 The risk in the Goods shall pass to the Customer on completion of delivery.
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6.2 Title to the Goods shall not pass to the Customer until the earlier of:
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6.2.1 the Supplier receives payment in full (in cash or cleared funds) for the Goods and any other goods that the Supplier has supplied to the Customer, in which case title to the Goods shall pass at the time of payment of all such sums; and
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6.2.2 The Customer resells the Goods, in which case title to the Goods shall pass to the Customer at the time specified in clause 6.4.
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6.3 Until title to the Goods has passed to the Customer, the Customer shall:
6.3.1 store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as the Supplier's property;
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6.3.2 not remove, deface or obscure any identifying mark or packaging on or relating to the Goods;
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6.3.3 maintain the Goods in satisfactory condition and keep them insured against all risks for their full price from the date of delivery;
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6.3.4 notify the Supplier immediately if it becomes subject to any of the events listed in clause 8.1; and
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6.3.5 give the Supplier such information relating to the Goods as the Supplier may require from time to time.
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6.4 Subject to clause 6.5, the Customer may resell or use the Goods in the ordinary course of its business (but not otherwise) before the Supplier receives payment for the Goods. However, if the Customer resells the Goods before that time:
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6.4.1 it does so as principal and not as the Supplier's agent; and
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6.4.2 title to the Goods shall pass from the Supplier to the Customer immediately before the time at which resale by the Customer occurs.
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6.5 If before title to the Goods passes to the Customer the Customer becomes subject to any of the events listed in clause 8.11 then, without limiting any other right or remedy the Supplier may have:
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6.5.1 the Customer's right to resell the Goods or use them in the ordinary course of its business ceases immediately; and
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6.5.2 the Supplier may at any time:
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(a) require the Customer to deliver up all Goods in its possession which have not been resold, or irrevocably incorporated into another product; and
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(b) if the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Goods are stored in order to recover them.
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7. Price and Payment
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7.1 The price of the Goods shall be the price set out in the Order.
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7.2 The Supplier may, by giving notice to the Customer at any time before delivery, increase the price of the Goods to reflect any increase in the cost of the Goods that is due to:
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7.2.1 any factor beyond the Supplier's control (including foreign exchange fluctuations, increases in taxes and duties, and increases in labour, materials and other manufacturing costs); or
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7.2.2 any request by the Customer to change the delivery date(s), quantities or types of Goods ordered, or the Specification; or
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7.2.3 any delay caused by any instructions of the Customer or failure of the Customer to give the Supplier adequate or accurate information or instructions.
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7.3 The price of the Goods is inclusive of the costs and charges of packaging, insurance and transport of the Goods, which shall be invoiced to the Customer.
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7.4 The price of the Goods is exclusive of amounts in respect of value added tax (VAT). The Customer shall, on receipt of a valid VAT invoice from the Supplier, pay to the Supplier such additional amounts in respect of VAT as are chargeable on the supply of the Goods.
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7.5 The Supplier may invoice the Customer for the Goods on or at any time after the Goods are dispatched for delivery.
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7.6 The Customer shall pay the invoice in full and in cleared funds within 30 days of the date of the invoice. Payment shall be made to the bank account nominated in writing by the Supplier. Time of payment is of the essence.
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7.7 If the Customer fails to make any payment due to the Supplier under the Contract by the due date for payment, then the Customer shall pay interest on the overdue amount at the rate of 4% per annum above Bank of England's base rate from time to time. Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount, whether before or after judgment. The Customer shall pay the interest together with the overdue amount.
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7.8 The Customer shall pay all amounts due under the Contract in full without any set- off, counterclaim, deduction or withholding (except for any deduction or withholding required by law).
8. Termination and Suspension
8.1 Either party may give notice to terminate the Contract with immediate effect by giving written notice to the to the other party if the other party:.
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8.1.1 suspends, or threatens to suspend, payment of its debts, or is unable to pay its debts as they fall due or admits inability to pay its debts, or (being a company or limited liability partnership) is deemed unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986, or (being an individual) is deemed either unable to pay its debts or as having no reasonable prospect of so doing, in either case, within the meaning of section 268 of the Insolvency Act 1986, or (being a partnership) has any partner to whom any of the foregoing apply;
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8.1.2 commences negotiations with all or any class of its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with its creditors other than where these events take place for the sole purpose of a scheme for a solvent amalgamation with one or more other companies or the solvent reconstruction;
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8.1.3 (being a company) a petition is filed, a notice is given, a resolution is passed, or an order is made, for or in connection with the winding up of the company, other than for the sole purpose of a scheme for a solvent amalgamation of the company with one or more other companies or the solvent reconstruction of the company;
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8.1.4 (being a company) an application is made to court, or an order is made, for the appointment of an administrator or if a notice of intention to appoint an administrator is given or if an administrator is appointed over the company;
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8.1.5 (being a company) the holder of a qualifying floating charge over the company's assets has become entitled to appoint or has appointed an administrative receiver;
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8.1.6 a person becomes entitled to appoint a receiver over the party's assets or a receiver is appointed over the party's assets;
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8.1.7 (being an individual) the party is the subject of a bankruptcy petition or order;
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8.1.8 a creditor or encumbrancer of the company attaches or takes possession of, or a distress, execution, sequestration or other such process is levied or enforced on or sued against, the whole or any part of its assets and such attachment or process is not discharged within 14 days;
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8.1.9 any event occurs, or proceeding is taken, with respect to the company in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the events mentioned in clause 8.1.1 to clause 8.1.6 (inclusive);
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8.1.10 suspends, threatens to suspends, ceases or threatens to cease to carry on all or a substantial part of its business;
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8.1.11 Its financial position deteriorates to such an extent that in the opinion of the other party the it's capability to adequately fulfil its obligations under the Contract has been placed in jeopardy; and
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8.2 Without limiting its other rights or remedies, the Supplier may suspend provision of the Goods under the Contract or any other contract between the Customer and the Supplier if the Customer becomes subject to any of the events listed in clause 8.1.1 to clause 8.1.9, or the Supplier reasonably believes that the Customer is about to become subject to any of them, or if the Customer fails to pay any amount due under this Contract on the due date for payment.
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8.3 On termination of the Contract for any reason the Customer shall immediately pay to the Supplier all of the Supplier's outstanding unpaid invoices and interest.
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8.4 Termination of the Contract, however arising, shall not affect any of the parties' rights, remedies, obligations and liabilities that have accrued as at termination.
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8.5 Clauses which expressly or by implication survive termination of the Contract shall continue in full force and effect.
9. Limitation of Liability
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9.1 Nothing in these Conditions shall limit or exclude the Supplier's liability for:
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9.1.1 death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable); or
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9.1.2 fraud or fraudulent misrepresentation; or
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9.1.3 breach of the terms implied by section 12 of the Sale of Goods Act 1979; or
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9.1.4 defective products under the Consumer Protection Act 1987; or
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9.1.5 any matter in respect of which it would be unlawful for the Supplier to exclude or restrict liability.
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9.2 Subject to clause 9.1:
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9.2.1 neither party shall under no circumstances whatever be liable to the other, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract; and
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9.2.2 the each party’s total liability to the other in respect of all other losses arising under or in connection with the Contract (save in respect of the indemnities provided by the Supplier at clause 9.3 below), whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the Goods.
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9.3 The Supplier shall keep the Customer indemnified against all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other reasonable professional costs and expenses) suffered or incurred by the Customer as a result of or in connection with:
a) any claim made against the Customer for actual or alleged infringement of a third party’s intellectual property rights arising out of or in connection with the supply or use of the Goods, to the extent that the claim is attributable to the acts or omissions of the Supplier, its employees, agents or subcontractors;
(b) any
claim made against the Customer by a third party for death, personal injury or damage to property arising out of or in connection with defects in Goods, to the extent that the defects in the Goods are attributable to the acts or omissions of the Supplier, its employees, agents or subcontractors; and
(c) any claim made against the Customer by a third party arising out of or in connection with the supply of the Goods, to the extent that such claim arises out of the breach,
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negligent performance or failure or delay in performance of the Contract by the Supplier, its employees, agents or subcontractors.
9.4 This clause 9.3 shall survive termination of the Contract.
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Force Majeure
Neither party shall be liable for any failure or delay in performing its obligations under the Contract to the extent that such failure or delay is caused by a Force Majeure Event and the affected party has notified the other party in writing. A Force Majeure Event means any event beyond a party's reasonable control, which by its nature could not have been foreseen, or, if it could have been foreseen, was unavoidable, including strikes, lock-outs or other industrial disputes (whether involving its own workforce or a third party's), failure of energy sources or transport network, acts of God, war, terrorism, riot, civil commotion, interference by civil or military authorities, national or international calamity, armed conflict, malicious damage, breakdown of plant or machinery, nuclear, chemical or biological contamination, sonic boom, explosions, collapse of building structures, fires, floods, storms, earthquakes, loss at sea, epidemics or similar events, natural disasters or extreme adverse weather conditions, or default of suppliers or subcontractors.
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Compliance and Law
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11.1 The Supplier shall ensure that at all times it has and maintains all the licences, permissions, authorisations, consents and permits that it needs to carry out its obligations under the Contract.
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11.2 In performing it obligations under the Contract, the Supplier shall comply with all applicable laws, statutes, regulations and codes from time to time in force including but not limited to its obligations under the General Data Protection Regulation and the Modern Slavery Act 2015.
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11.3 The Supplier acknowledges and accepts that the Customer has a zero-tolerance approach to Modern Slavery (as defined in the Modern Slavery Act) of any kind in its business or supply chains. The Customer is committed to acting ethically and with integrity in all of its business dealings and relationships and to implementing and enforcing effective systems and controls to ensure the same high standards from our contractors, suppliers and other business partners. The Supplier undertakes that it does not endorse, enable or facilitate human trafficking or modern slavery of any kind in its business or supply chain.
11.3 The Customer may immediately terminate the Contract for any breach of clause 11.
12. Insurance
12.1 During the term of the Contract the Supplier shall maintain in force, with a reputable insurance company, professional indemnity insurance, product liability insurance and public liability insurance to cover the liabilities that may arise under or in connection with the Contract, and shall, on the Customer’s request, produce both the insurance certificate giving details of cover and the receipt for the current year’s premium in respect of each insurance.
13. General
13.1 Assignment and other dealings.
13.1.1 The Supplier may at any time assign, transfer, mortgage, charge, subcontract or deal in any other manner with any or all of its rights or obligations under the Contract.
13.1.2The Customer may not assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights or obligations under the Contract without the prior written consent of the Supplier (which shall not be unreasonable conditioned, delayed or withheld).
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13.2 Variation. Except as set out in these Conditions, no variation of the Contract, including the introduction of any additional terms and conditions, shall be effective unless it is agreed in writing and signed by the Supplier and the Customer.
13.3 Waiver. A waiver of any right or remedy under the Contract or law is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. No failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.
13.4 Confidentiality.
13.5 Severance.
13.5.1 If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract.
13.5.2If one party gives notice to the other of the possibility that any provision or part-provision of this Contract is invalid, illegal or unenforceable, the parties shall negotiate in good faith to amend such provision so that, as amended, it is legal, valid and enforceable, and, to the greatest extent possible, achieves the intended commercial result of the original provision.
13.6 Notices.
13.6.1 Any notice or other communication given to a party under or in connection with the Contract shall be in writing, addressed to that party at its registered office (if it is a company) or its principal place of business (in any other case) or such other address as that party may have specified to the other party in writing in accordance with this clause, and shall be delivered personally, or sent by pre-paid first class post or other next working day delivery service, commercial courier, or email.
13.6.2 A notice or other communication shall be deemed to have been received: if delivered personally, when left at the address referred to in clause 0; if sent by pre- paid first-class post or other next working day delivery service, at 9.00 am on the second Business Day after posting; if delivered by commercial courier, on the date and at the time that the courier's delivery receipt is signed; or, if sent by email, one Business Day after transmission.
13.6.3 The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.
13.7 Third parties. A person who is not a party to the Contract shall not have any rights to enforce its terms.
13.8 Governing law. The Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with the law of England.
Each party undertakes that it shall not at any time disclose to
any person any confidential information concerning this Contract, the technical or commercial known-how, business, affairs, customers, clients or suppliers of the other party or of any member of the group of companies to which the other party belongs, except as permitted to its employees, officers, representatives or advisers who need to know such information for the purposes of carrying out the party's obligations under this Contract (each party shall ensure that its employees, officers, representatives or advisers to whom it discloses the other party's confidential information comply with this clause 13); and as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority. This clause 13.4
shall survive termination.
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